12 CCR 2512-2-12.104 - REPORTS OF LOST, STOLEN CARDS AND UNAUTHORIZED USE

The county department of social services shall facilitate de-activation of CO/EBTS debit cards reported by cardholders to be lost, stolen, or used by unauthorized parties. Upon receiving such a report, the county department may instruct the recipient to phone the CO/EBTS contractor's customer service line to report the incident and request card de-activation. If the recipient cannot or refused to call, the county department shall immediately report the incident and request card de-activation to the CO/EBTS contractor customer service representative on behalf of the recipient.

Notes

12 CCR 2512-2-12.104

38 CR 23, December 10, 2015, effective 1/1/2016 40 CR 11, June 10, 2017, effective 7/1/2017 41 CR 17, September 10, 2018, effective 10/1/2018 42 CR 01, January 10, 2019, effective 2/1/2019 44 CR 13, July 10, 2021, effective 8/1/2021