11 IAC 1-2-1 - Telephone solicitors' required records

Authority: IC 4-6-9-8; IC 24-4.7-3-7

Affected: IC 24-4.7

Sec. 1.

A telephone solicitor subject to IC 24-4.7 shall keep the following information as part of its business records:

(1) the name and telephone number of each consumer contacted by a telephone sales call;

(2) all substantially different advertising, brochures, telemarketing scripts, and promotional materials used in its solicitation of the consumer;

(3) all express requests authorizing the telephone solicitor to contact the consumer; and

(4) for all current and former employees directly involved in telephone sales, the employee's:

(A) name;

(B) last known home address;

(C) last known telephone number; and

(D) job title(s).

Notes

11 IAC 1-2-1

Consumer Protection Division of the Office of the Attorney General; 11 IAC 1-2-1; filed Jan 18, 2002, 5:00 p.m.: 25 IR 1855; readopted filed Jun 9, 2008, 11:27 a.m.: 20080702-IR-011080326RFA Readopted filed 9/12/2014, 10:43 a.m.: 20141008-IR-011140245RFA Readopted filed 9/18/2020, 9:43 a.m.: 20201014-IR-011200229RFA