327 IAC 8-2.1-5 - Report delivery; record keeping
Authority: IC 13-13-5-1; IC 13-13-5-2; IC 13-18-16-6; IC 13-18-16-7; IC 13-18-16-9
Affected: IC 13-18-16
Sec. 5.
(a) A
community water system shall mail or otherwise directly deliver one (1) copy of
the consumer confidence report to each customer.
(b) The system shall make a good faith effort
to inform consumers who do not get water bills, using means recommended by the
commissioner. The commissioner expects that an adequate good faith effort will
be tailored to the consumers who are served by the system, but are not
bill-paying customers, such as renters or workers. A good faith effort to
inform consumers may include, but is not limited to, methods appropriate to the
particular system, including any of the following:
(1) Posting the reports on the
Internet.
(2) Mailing to postal
patrons in metropolitan areas.
(3)
Advertising the availability of the report in the news media.
(4) Publication in a local
newspaper.
(5) Posting in public
places such as cafeterias or lunch rooms of public buildings.
(6) Delivery of multiple copies for
distribution by single-biller customers, such as apartment buildings or large
private employers.
(7) Delivery to
community organizations.
(c) No later than the date the system is
required to distribute the report to its customers, a community water system
shall mail a copy of the report to the department, followed within three (3)
months by a certification that the report has been distributed to customers,
and that the information is correct and consistent with the compliance
monitoring data previously submitted to the commissioner.
(d) No later than the date the system is
required to distribute the report to its customers, a community water system
shall deliver the report to any other agency or clearinghouse identified by the
commissioner, including the county health department or departments serving the
county or counties where the system's distribution system is located.
(e) A community water system shall make its
reports available to the public upon request.
(f) A community water system serving one
hundred thousand (100,000) or more persons shall post its current year's report
to a publicly-accessible site on the Internet.
(g) A community water system shall retain
copies of its consumer confidence report for no less than five (5)
years.
Notes
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