N.M. Code R. § 9.2.19.13 - ADDITIONAL REQUIREMENTS
In order to be certified as a facility ombudsman, an individual must (in addition to meeting the qualifications set forth in Section 9.2.19.12 NMAC) complete an evaluation period of between three and six months after placement in a facility, during which the individual:
A. visits an assigned facility or facilities
regularly;
B. submits regular
monthly reports;
C. submits
appropriately written complaints, or successfully completes part II of the
ombudsman certification exam;
D. is
responsive to the needs and concerns of long term care facility residents;
and
E. is evaluated in the field by
the supervising regional coordinator;
F. a new facility ombudsman who has met the
qualifications for facility ombudsman set forth in Section
9.2.19.12 NMAC may be provisionally
certified as a facility ombudsman for and during the three to six month
evaluation period. A provisionally certified facility ombudsman enjoys all of
the duties and protections of a long-term care ombudsman under the New Mexico
Long Term Care Ombudsman Act;
G.
any person certified as a regional coordinator or other SLTCOP staff with
programmatic responsibilities will be deemed certified as a facility ombudsman
as well, with all the privileges and protections of a facility ombudsman under
these regulations and the New Mexico Long Term Care Ombudsman Act. SLTCOP staff
with programmatic responsibilities may be provisionally certified during the
first year of employment;
H. the
director of the SAOA and deputy directors of the SAOA shall each be certified
to act with the authority of a regional coordinator upon completion of the
standard new volunteer training program.
Notes
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